Policies & agreements

1. Overview

These Referral Program Terms govern the student "Give $20 / Get $20" referral program. They form part of the Terms. The Privacy Policy describes how referral data is handled.

Under the student program, an eligible Referee receives a $20 iNSTAiNSTRU credit on signing up through a Referrer's link or code, and the eligible Referrer receives a $20 iNSTAiNSTRU credit after the Referee completes a qualifying first lesson.

These Referral Terms do not govern other referral promotions unless those promotions expressly incorporate these Referral Terms.

Referees whose referral was recorded before these Referral Program Terms took effect are governed by the Referral Program Terms in effect when it was recorded.

2. Eligibility

To participate, you must:

• have an active iNSTAiNSTRU account in good standing;
• reside where the program is legally permitted; and
• comply with the Terms and these Referral Terms.

A Referee must be new to the Platform and sign up using the Referrer's unique link or code. A qualifying first lesson is the Referee's first lesson of $80 or more before fees that begins within 30 days of signing up.

iNSTAiNSTRU decides who may participate in the Program and may change who is eligible at any time.

3. How the Program Works

Eligible Users may share their unique referral code or link with people they personally know.

When the Referee signs up, the Referee receives a $20 Platform credit that is available immediately. When the Referee completes and pays for a qualifying first lesson, the Referrer earns a $20 Platform credit.

The Referrer's reward is held for 7 days after the qualifying lesson is paid for. If the qualifying lesson is canceled, refunded, disputed, reversed, or found fraudulent, the corresponding reward may be voided, revoked, or clawed back.

4. Reward Use

Referral Rewards are Platform credits. Credits:

• have no cash value and cannot be transferred;
• may only be redeemed on the Platform;
• may be limited to one credit per transaction; and
• may not be used toward taxes, tips, or other non-lesson amounts.

You can apply your referral credit at checkout to a lesson of $80 or more before fees. It cannot be combined with platform credits on the same booking.

Referral credits are promotional credits, distinct from credits issued for canceled lessons under the Fees, Payments, and Cancellation Supplemental Terms. Referral credits may not be combined with other promotional offers unless stated.

Referral rewards are limited to $500 in credits per calendar year and 200 rewards per account in total. Each limit counts every reward a Referrer has been issued, including rewards that have expired, been used, or been revoked, plus each Referee who signed up through the Referrer's link or code in the last 30 days and has not yet taken a qualifying lesson, each counting as $20 toward the $500 limit. A Referee whose lesson began within their first 30 days but has not yet been paid for, for example while its payment is pending, being retried, or under review, keeps counting after those 30 days until that payment is completed or the lesson ends without one. When a Referrer reaches either limit, their referral link or code is paused. If Referees still in their first 30 days, or with a lesson still awaiting payment, count toward the limit, it reopens as those days pass without a qualifying lesson or as those payments settle. The $500 limit also resets on January 1. A Referrer who has been issued 200 rewards can no longer refer.

5. Expiration and Forfeiture

Referral credits expire 30 days after they become available unless the Platform states a shorter period for a specific promotion. A Referee's credit becomes available when it is issued at signup. A Referrer's credit becomes available when its 7-day hold ends.

Unused credits are forfeited when they expire or when an account is closed for fraud, abuse, violation of these Referral Terms, or misuse of the Program (as described in Section 7 below).

6. Verification and Limits

Referral Rewards are subject to verification and may be withheld, delayed, revoked, or adjusted for fraud, abuse, duplicate accounts, self-referrals, household abuse, payment reversal, or technical error.

A User may not earn more than $500 in student referral credits per calendar year, subject to the limits in Section 4. iNSTAiNSTRU may keep unpublished abuse controls, including count limits, device, IP, email, payment, and account-similarity checks.

Referral links may not be distributed through coupon sites, paid ads, public forums, spam, or unlawful marketing.

7. Fair Use and Prohibited Conduct

Users may not abuse the Program. Specifically, Users may not:

• refer themselves or create multiple accounts;
• use bots, scripts, or automated tools to generate signups;
• mislead anyone about the Program;
• post referral links publicly or in ways that violate anti-spam or privacy laws; or
• attempt to obtain rewards from canceled, refunded, reversed, disputed, or fraudulent lessons.

Each Referrer is responsible for complying with laws that apply to referral communications they send.

When sharing your referral link, you should disclose that you may receive a reward if the person signs up.

8. Disclaimer of Warranties

THE PROGRAM AND PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. iNSTAiNSTRU DOES NOT GUARANTEE THAT REFERRAL REWARDS WILL BE AVAILABLE, ERROR-FREE, OR ISSUED IN EVERY CASE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, iNSTAiNSTRU'S MAXIMUM LIABILITY ARISING FROM THE PROGRAM WILL NOT EXCEED $100.

You agree to indemnify iNSTAiNSTRU for claims arising from your referral communications, participation in the Program, or violation of these Referral Terms.

10. Right to Cancel, Modify, or Terminate

iNSTAiNSTRU may cancel, modify, suspend, or terminate the Program or a User's participation prospectively at any time, including where fraud or abuse is suspected.

11. Contact

Questions about these Referral Terms may be sent to legal@instainstru.com.